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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisbeth Copley

Lisbeth Copley

September 5, 2024

5  out of  5
rating by Lisbeth Copley
"I can't say enough great things about Ramona! As my State Farm agent over the past several years, she has been incredibly helpful every step of the way. Whether it's navigating the insurance process or handling claims during accidents, Ramona has always been there to provide exceptional service and support. She goes above and beyond to make sure everything is taken care of, and I always feel confident knowing she's just a call away. Her professionalism, dedication, and genuine care for her clients are unmatched. I highly recommend her to anyone looking for an insurance agent who truly has their back!"
We responded:
"Lisbeth, Thank you so much for your kind words about Ramona. I'm glad to hear that she has been able to provide you with exceptional service and support over the years. Her dedication and professionalism are truly commendable, and it's wonderful to know that you feel confident with her assistance. We appreciate your recommendation and are always here to help with any future needs. - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
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Swag MTN

August 14, 2024

5  out of  5
rating by Swag MTN
"Ramona was a great help! She made the process smooth and quick. Thank you Buggie and team!"
We responded:
"Hi! Thanks a lot for the awesome review! I'm glad Ramona could make the process smooth and quick for you. We appreciate your support and are here for any future needs! - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
Profile photo of Josie Rodriguez

Josie Rodriguez

August 7, 2024

5  out of  5
rating by Josie Rodriguez
"This State Farm insurance branch is awesome always there when you need them. I always recommend them when any asks about insurance. They have treated everyone I recommend to them like family. Its a great comfort to know they will always answer your phone call and questions. Thank you Ramona and Buggie Dugger Jr."
We responded:
"Thanks, Josie, for the awesome review! I'm so glad to hear that you feel comfortable with our service and that you recommend us to others. Ramona and I are always here to help and answer any questions you have. We appreciate your trust and support! - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
Profile photo of Joe Mendoza

Joe Mendoza

August 7, 2024

5  out of  5
rating by Joe Mendoza
"Buggie and Team are the BEST! They truly care about the clients, community, and prove it time and time again. Reach out to them, you will be glad you did!"
We responded:
"Hey Joe, Thanks a ton for the awesome review! We're so glad you're happy with our service and appreciate your kind words about our team and community efforts. If you ever need anything, don't hesitate to reach out! - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
Profile photo of Shannon Uriostegui

Shannon Uriostegui

August 7, 2024

5  out of  5
rating by Shannon Uriostegui
"Thank you so much for all your help all your support and the good advice when I need it and specially when I need copy of my insurance card Ramona thank you so much for being there"
We responded:
"Hey Shannon, thanks a lot for your awesome review! I'm really happy Ramona could help you out with your insurance card and provide the support and advice you needed. We're always here for you! - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
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Rosalie Peach

August 6, 2024

5  out of  5
rating by Rosalie Peach
"Always there to help, support and answer any questions that you have. You can text, call or even drop in for whatever reason. Friendliest people you’ll ever meet 😊!"
We responded:
"Hey Rosalie! Thanks a bunch for your awesome review! We're so happy to be able to help and support you with any questions. Feel free to text, call, or drop by anytime! 😊 - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
Profile photo of Yadvindra Marquez

Yadvindra Marquez

August 6, 2024

5  out of  5
rating by Yadvindra Marquez
"I have been with State Farm for some years now and honestly Ramona is the best! She’s always available whenever I need some help and she’s pretty quick to respond any questions I have. I had Progessive before and I never had an interaction with an agent and worst of all, they were over charging. Ramona gave me and found me a great deal and I could not be happier. I am so glad Ramona is part of the team and I even recommended my family members to switch to State Farm just because of her, and they did!"
We responded:
"Hey Yadvindra! Thanks a lot for your awesome review! I'm really happy to hear that Ramona has been so helpful and responsive. It's great to know she found you a great deal and that you even recommended your family to switch to State Farm! If you ever need anything, we're here for you. - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
Profile photo of Johanna Serna

Johanna Serna

August 6, 2024

5  out of  5
rating by Johanna Serna
"Buggie and all the agents are All-Stars! They’re all amazing at what they do. We work with Ramona, and she is such a genuine agent that wants nothing but the best plan for me and my family. She’s quite knowledgeable when it comes to plans and willing to work with budget. What’s great is that she wasn’t pushy getting us on board when it comes with life insurance. I highly recommend Ramona and Buggies’s team if you want nothing but the best!"
We responded:
"Hey Johanna! Thanks a bunch for the awesome review! We're so glad to hear that Ramona and our team have been able to help you and your family find the best plan. It's great to know that Ramona's knowledge and genuine care made a difference for you. We're always here if you need anything else! - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
Profile photo of Angel Ihmud

Angel Ihmud

August 3, 2024

5  out of  5
rating by Angel Ihmud
"Best insurance agent ever Shelly is always there for me as a Ramona too. I need anything. They are on it right away. I will recommend this agent to everyone."
We responded:
"Angel is policyholders like you that make this job rewarding. My team Shelly, Ramona, Amy, and Lindsay are always here to take care of y'alls Auto, home, life or any of your insurance needs."
Profile photo of Ashley Martin

Ashley Martin

May 21, 2024

5  out of  5
rating by Ashley Martin
"Buggie is the easiest and nicest agent I have ever dealt with. He is willing to go out of his way to help anyone out with any insurance needs and just if you need it. He got myself and my whole family covered for life insurance quickly and with no hassle. I definitely recommend him to anyone! Thank you! 🙏"
We responded:
"Ashley it was an absolute pleasure working with you and your family and nothing makes me happier than being able to help a family plan for their life insurance needs and protect what you guys have worked so hard to earn. Thank you for the kind words"
Profile photo of Kenya Co

Kenya Co

May 20, 2024

5  out of  5
rating by Kenya Co
"Este lugar es fenomenal!! La gente súper amable y te tratan de manera personalizada, no solo como un cliente cualquiera, sino como su cliente. Tienen personas que están dispuestas a ayudarte en inglés pero mucho mejor en español! No tengo que estar adivinando que dijeron y siempre me explican todo muy claramente para que pueda tomar mejores decisiones para mis coberturas. State farm me ha cuidado en mis problemas de autos pero ahora también ofrecen seguros de vida! Nunca sabes cuando cambiarán las cosas, así que les recomiendo ir aquí, y Ramona habla español, es muy agradable y amable. Buggie es una gran persona que se asegura que su equipo de trabajo lo represente. De aquí no me muevo! Muchas muchas gracias!"
We responded:
"Kenya, gracias por tomarse el tiempo para revisar nuestra agencia. Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. Ramona siempre cuenta una excelente atención a nuestros clientes. ¡Esperamos poder servirle durante muchos años! - Buggie Dugger Jr - State Farm Insurance Agent, Escondido, CA"
Profile photo of Don Murray

Don Murray

December 7, 2023

5  out of  5
rating by Don Murray
"This agency rocks. State Farm is by far the best The girls that answer the phone are always polite. Professional, courteous and friendly. That's why I always called their office to make my payments."
We responded:
"Donzo thank you for taking the time to leave us a review and bring part of our office!"
Profile photo of Caitlyn Kirk

Caitlyn Kirk

November 1, 2023

5  out of  5
rating by Caitlyn Kirk
"Buggie and his team have been so helpful since the moment I got in contact with them. They’re fast to respond, extremely facilitating, and thorough. I have recommended them to many many people and will continue to do so. Everyone should have their number on speed dial."
We responded:
"We love seeing reviews like this, Caitlyn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Staci Colia

Staci Colia

August 27, 2023

5  out of  5
rating by Staci Colia
"This team has a way to really simplify all your insurance questions. I worked in the Flood Restoration Industry and I was always able to come to Buggie for all my questions and concerns. He’s really got himself a great team and I appreciate all he does for his customers! Thank you Buggie! #duggerhasyoucovered"
We responded:
"Staci, thank you for the review and yes even though you are no longer in that Business please know if you need anything my team and I are here for you."
Profile photo of Sandra Loefgren

Sandra Loefgren

August 24, 2023

5  out of  5
rating by Sandra Loefgren
"As a realtor is is important that my buyer clients get a quick, friendly and accurate homeowners insurance coverage. Buggie and his team are amazing! They always treat everyone with the uttermost respect and tip top service. Can't say enough good things about Buggie and his team!"
We responded:
"Thanks Sandra for the kind words. I know when i was buying our home we didn't want anything holding us up so we understand the importance of get a quote to your buyers as soon as we can so they can finish the buying process :0)"
Profile photo of Scott Davenport (Scott The Home Loan Guy)

Scott Davenport (Scott The Home Loan Guy)

August 24, 2023

5  out of  5
rating by Scott Davenport (Scott The Home Loan Guy)
"Buggie and his team are great to work with. Not only are the cost effective, and effect, they are also just nice people to work with. I would highly recommend anyone that needs insurance to give Buggie and his team a call."
We responded:
"Scott, Thank for the review. it people like you that understand the importance of good insurance that make this easy for my team and I. Thanks"
Profile photo of Dylan Cannon

Dylan Cannon

August 24, 2023

5  out of  5
rating by Dylan Cannon
"Reputable big name insurance with a highly personal touch! Dugger's team is amazing and always available with the answer."
We responded:
"Thanks for taking the time to give us a review Dylan. No one likes talking about INSURANCE (its such a dirty word) but we have fun with it and we really do take the time to make sure everyone understands what they have."
Profile photo of Bryan Taylor

Bryan Taylor

August 23, 2023

5  out of  5
rating by Bryan Taylor
"Sought some insurance information regarding my current policy (not with Buggie), he gave me some great advice and suggestions to help get the most out of my insurance for me and my family. Hard to find people that will give you honest advice unless they are getting something out of it. Thanks Brother, you’re the best!!! A+++"
We responded:
"Bryan, it was my pleasure to help. Even though I don't have your business here Knowing that you and your family are being taking care of is all i need."
Profile photo of Stacy Fiske

Stacy Fiske

August 23, 2023

5  out of  5
rating by Stacy Fiske
"Buggie Dugger and his team are simply the best! We moved all of our home and auto policies to them and were able to improve our rates and increase our coverage at the same time! His team is so professional and easy to work with. Cannot recommend them highly enough!!!"
We responded:
"Stacy thank you for the kind words and Yes my team is pretty amazing. "
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C H

August 23, 2023

5  out of  5
rating by C H
"Buggie has an amazing knowledge of the industry and can really help you better understand your current policy and also recommend potential options to make sure you are better protected."
We responded:
"Thank you, Chad for the Review,"
Profile photo of Jason Melim

Jason Melim

August 23, 2023

5  out of  5
rating by Jason Melim
"Buggie and his Team are second to none. The knowledge and service of the entire Team make navigating insurance issues so much easier than past companies we’ve had coverage with. Even when reviewing policies not with State Farm he’s able to give us unbiased advise on how to get the most necessary coverage for the right price 🙌🏼"
We responded:
"Thank Jason for taking the time to write this review"
Profile photo of Danielle Goodwin

Danielle Goodwin

August 23, 2023

5  out of  5
rating by Danielle Goodwin
"I’ve had the pleasure of working with Buggie and his team for the past few years. They are amazing and if for some reason they are not able to provide you with the best rate, he will find somebody who can. I send all my clients, friends and go workers his way knowing they will be in the best hands! Thanks for everything you do!!!"
We responded:
"Danielle, Thanks for the kind words. My team are here to make sure anyone we speak with walks aways with something even if its not with us."
Profile photo of Craig May

Craig May

August 23, 2023

5  out of  5
rating by Craig May
"I was in the Navy with dugger. He is stand up guy then and now. I would go to war with him anytime. He is honest and trustworthy. Craig"
We responded:
"Craig, I would go to war with you anytime. Thanks for being the leader I needed then so I can be the leader I am today!"
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Chris McMurry

July 25, 2023

5  out of  5
rating by Chris McMurry
"Buggie and Shelly are amazing!!! So responsive and professional. If you are looking for life insurance for sure talk to them :)"
We responded:
"Chris thank you for the kind words and doing business with us. My team is amazing, and we are here for you when you need us."
Profile photo of Monique Gomez

Monique Gomez

March 24, 2023

5  out of  5
rating by Monique Gomez
"Ramona is the sweetest, nicest, most helpful woman I have ever met. She goes above and beyond for her clients. She always wants to make sure you fully understand your policy and what you’re getting. She is by far AMAZING. She even sacrificed an hour after she was off so I can make it into the office. We love her!"
We responded:
"Monique, Thank you for your Kind words about Ramona. You are right she is amazing, and all of my team does their best to go above and Beyond for our Policy holders. Thanks for being part of our office."