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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Duncan Faulkner

May 3, 2023

1  out of  5 rating by Duncan Faulkner
"I got a ticket for not stopping completely at a stop sign, I forgot to do the traffic school, let almost a year pass and suddenly my monthly car insurance doubled. Called buggies office and asked what to do about it. Was informed that if I got the case re-opened, and did the traffic school, my rate should reset to what is was. Several trips to the court house, some money, and a traffic school class later, I called their office to get things reset. I was then told there was nothing they could do, my rate would stay the same. I was also told the points stay on with insurance agencies longer, and that the case would be pretty much the same with any other agencies. So after wasting hours of my time, and causing me huge amounts of frustration and anger, I started to call around. First place I called was progressive which gave me better insurance than I had for only slightly more than I was paying before. This office will feed you bad information and maybe even straight lie to you. If I wasn't stuck with them I would never do business with them again. Also their underwriting division can go to hell."

Monique Gomez

March 24, 2023

5  out of  5 rating by Monique Gomez
"Ramona is the sweetest, nicest, most helpful woman I have ever met. She goes above and beyond for her clients. She always wants to make sure you fully understand your policy and what you’re getting. She is by far AMAZING. She even sacrificed an hour after she was off so I can make it into the office. We love her!"

Rjsal 24

January 9, 2023

5  out of  5 rating by Rjsal 24
"I just want to say thanks to this team but mainly Ramona, she truly is passionate about her job and really cares to help others as she did with me on my policy. Thank you!!"

Leo Villalobos

October 9, 2022

5  out of  5 rating by Leo Villalobos
"Ramona was super super helpful. Very kind, smart and professional person. Definitely made everything so easy and fast."

Lorena Garate

September 24, 2022

5  out of  5 rating by Lorena Garate
"(Translated by Google) Excellent service and they make you feel like family ❤️ (Original) Excelente servicio y t hacen sentir como familia ❤️"

Daisy Aparicio

September 21, 2022

5  out of  5 rating by Daisy Aparicio
"I have had the best experience, with Buggie jr. And his team !when ever i have a question/concern ,Ramon is always there to answer it ! Would i recommend them !? Of course ! I have been with them 9plus years !"

Roger Zarate

May 5, 2022

5  out of  5 rating by Roger Zarate
"This office is amazing .!! They really take care of you and go the extra mile to help their clients Ramona Carbajal is the girl you want to be helped by, she is really there for you and e trying yiu need or questions about anything and everything. 100 percent recommended, I’ve had a grate experience so far …"

Mariane Edelstein

May 4, 2022

5  out of  5 rating by Mariane Edelstein
"This is the BEST State Farm office. Ramona, Buggie and Shelly are the nicest and most efficient people in the insurance industry."


May 4, 2022

5  out of  5 rating by Rahmi
"This review is long overdue. A few months ago I had to file a claim with State Farm and my experience was a breeze thanks to Ramona Carvajal. She is the epitome of excellent customer service. She reviewed our policy and told us exactly what it covered and made sure we were well taken care of in the claim process.Ramona was so helpful and always available every time we needed to contact her. She went out of her way to make sure that our experience was not stressful and hard. Ramona Carvajal es la definición de excelente servicio al clientes y habla español 😀"

Jesse Wood

April 27, 2022

5  out of  5 rating by Jesse Wood
"Love the energy and willingness to educate. Thank you Team Dugger at State Farm. They helped us with our insurance needs and we made a friend. Thank you Buggie!"

M Nicholson

April 22, 2022

5  out of  5 rating by M Nicholson
"I've worked with both Ramona and Shelly, and despite some complications with my situation, both ladies were patient, highly responsive, and handled my needs with grace and humor. I cannot say enough good things about this office, but no doubt you will feel heard and appreciated if you work with them."

Cynthia Flores

April 21, 2022

5  out of  5 rating by Cynthia Flores
"I’ve been with State Farm ( Ramona Carvajal) for years and have had an outstanding experience . Ramona Is the most helpful agent I have dealt with (I have dealt with a lot) and always available. Ramona has helped me with not only car insurance but also renters insurance and life insurance . When moving into my new house in the middle of the pandemic, I needed immediate assistance and Ramona ensured I had the correct renters policy within minutes because my new landlords were extremely precise . We have developed an excellent relationship and even a few family members have been with Ramona and have all had similar experiences . Definitely a person who cares for their customer. Thank you again for your excellent service Ramona. - Cynthia Flores Oceanside, Ca"

Donald Kagay

February 21, 2022

5  out of  5 rating by Donald Kagay
"Have been with them for auto, home owners, and rental insurance.. they all do a great job but Ramona goes above and beyond to help the clients.. I couldn't give her enough credit for what she does.. thank you all"


February 18, 2022

5  out of  5 rating by BoostedSRT-4
"Recommend it! Some of the best service I’ve gotten with Insurances companies, ask for ramona she’s super friendly and always goes extra mile to make sure you’re taken care of!"

Greg Vinavong (YouTube Algorithm)

February 16, 2022

5  out of  5 rating by Greg Vinavong (YouTube Algorithm)
"YOOOO my agent "Ramona" legit help me through the whole process and reassured me when I told her I didn't know anything! Best customer service ever! She answered all my questions and was very patient with me. Best experience I ever had hands down! And on top of that she a stayed after hours to help me even further when I told her I needed it don't specifically today! Thanks again "Ramona"! State Farm yall got a gem keep it up!"

Jason Vanderford

February 10, 2022

5  out of  5 rating by Jason Vanderford
"Buggie knows insurance! I will go to Buggie with my insurance concerns and questions. Often, I find that there is an aspect of coverage that I need that I had no idea was available. This guy is great, Dugger has me covered! :)"

Cindy Tsai

February 10, 2022

5  out of  5 rating by Cindy Tsai
"Buggie is a great caring person who leads a wonderful team and they will take the best care of you and your family!!"

Sandra Loefgren

February 9, 2022

5  out of  5 rating by Sandra Loefgren
"As a realtor is is important that my buyer clients get a quick, friendly and accurate homeowners insurance coverage. Buggie and his team are amazing! They always treat everyone with the uttermost respect and tip top service. Can't say enough good things about Buggie and his team!"

Michael Ortiz

February 9, 2022

5  out of  5 rating by Michael Ortiz
"Buggie and his team do an amazing job of first understanding what is needed, educating and then giving a suitable recommendation. They are awesome!"

Jillypepper K

February 9, 2022

5  out of  5 rating by Jillypepper K
"Buggie is a phenomenal agent! He is personable and knows his stuff. He really cares about his clients and wants them to be satisfied!"

Daniela Fiorentino

February 9, 2022

5  out of  5 rating by Daniela Fiorentino
"I currently have my car insurance and renters insurance through Buggie Dugger's State Farm office. The policy review process was simple and thorough. His team is super responsive and helpful. I highly recommend Buggie Dugger and his team."

Elliott Jung

February 9, 2022

5  out of  5 rating by Elliott Jung
"Thank you Buggie for the work that you and your staff do. We are lucky to have someone like you in this industry. Thank you for your honesty and wealth of knowledge when it comes to insurance info! My family appreciates it!"

Jerry Wright

February 9, 2022

5  out of  5 rating by Jerry Wright
"Not only did we get a great deal for my mom, they were friendly, had a notary on staff and just seem to really care. Great group of folks here!!"

Jacob Leese

February 9, 2022

5  out of  5 rating by Jacob Leese
"Buggie helped me set up Homeowners insurance and auto. He is a fantastic agent who pays great attention to detail and made sure I had the right coverage for my lifestyle!"

Maryam Habashi

June 16, 2021

5  out of  5 rating by Maryam Habashi
"When doing business or inquiring about the right protection, expect Buggie and his team to provide excellent service based on timely follow ups and actuate information. Buggie is truly passionate about his business with his #1 priority being to serve his clients based on their specific goals."